What is your return policy?

All items sold on www.shubhparv.com are non-returnable. You can claim a replacement in case you have received a damages product. All the items have a 7 day replacement policy, depending on the product category. Please check the policy applicable to the product you wish to purchase before making the purchase. You can place a replacement request contacting our support team using email (contact@shubhparv.com) or phone or WhatsApp (+91-9811372042). T&C* Applied.

What are the conditions for the replacement policy?

7 Day Replacement Policy:

• All the items are eligible for free replacement within 7 days of delivery, in the unlikely event of a damaged, defective or incorrect item delivered to you. If we are unable to repair or replace the item satisfactorily, the defective / damaged item will be eligible for a refund.
• Please keep the item in its original condition, with an undamaged brand outer box, MRP tags attached, user manual, warranty cards, and original accessories.
• We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement.
• Please note that any damage caused due to usage will not qualify.
• Replacements will be processed once the item is received by the warehouse, within 7 days of the receipt of the product at the warehouse.

Following shall not be eligible for return or replacement:

• Damages due to misuse of product.
• Products with tampered or missing serial / UPC numbers
• Any damage / defect which is not covered under the manufacturer's warranty.
• Incidental damage due to malfunctioning of the product.
• Any product that is returned without all original packaging and accessories.
• Any product that is returned in a condition that is different than which it was received.

Broken Items

Should an item be received broken, please email us on contact@shubhparv.com, within 7 days of the receipt of your order, mentioning your order number and name and a picture clearly showing it. We will replace the ordered item at our cost.

Note: Any claim without a picture will not be valid. For any questions, please feel free to contact us on contact@shubhparv.com or call us at +91-9811372042 (10:30 am - 6:30 pm)

Defective Items

Should an item have a manufacturing defect, please email us on contact@shubhparv.com, within 7 days of the receipt of your order, mentioning your order number and name, stating the defect and a picture clearly showing it. We will get the item collected for quality assessment and replace the ordered item once we receive the defective piece/pieces/sets at our cost.

Note : Any claim without a picture will not be valid. For any questions, please feel free to contact us on contact@shubhparv.com or call us at +91-9811372042(10:30 am - 6:30 pm)